Last updated: March 01, 2023
Nitro Golf (“Nitro,” “we,” “us,” or “our“) respects your privacy. This Privacy Policy explains how we collect, use, and disclose information, as well as the choices available to you regarding such information.
Please take a moment to review this Privacy Policy carefully. By visiting or otherwise using thenitrogolf.com (the “Site”), you agree that your use of our Site, and any dispute over our online policies, is governed by this Privacy Policy and our Terms of Use.
What Information Do We Collect?
Information You Provide Directly to Us
- Account Registration. When you register for an account, we collect your email address, password, name, phone number, gender, birthday, and zip code.
- Purchases. To process orders, we require your name, email address, shipping address, phone number, and credit card number.
- Contests/Sweepstakes. For contests, sweepstakes, promotions or surveys, we collect the information needed to administer the activity per official rules, such as your name and email address. Participation is voluntary.
- Marketing Opt-Ins. When you opt-in for marketing communications, we collect your email address and communication preferences. You can unsubscribe at any time.
- Customer Service Inquiries. When you contact us with questions or feedback, we collect your name, contact information, details about your inquiry, as well as any follow-up communications.
- Job Applications. Applicants submit their name, contact information, education, employment history, and other details to be considered for open positions.
Information Collected Automatically
- Cookies/Tracking Technologies. We use cookies and similar technologies to collect usage data, optimize site functionality, and deliver relevant ads. You can control cookie settings within your browser. Declining cookies may limit site usage.
- IP Address. Your IP address is logged when you visit our site to give approximate location, combat fraud, and analyze trends.
- Device Information. Characteristics like device type, operating system, settings, unique device identifiers, and crash data help us optimize our site for all devices.
- Usage Information. We collect information about how you interact with our site including pages visited, elements clicked, purchases, and time spent.
- Referral Source. We document the site that referred you to help improve our marketing campaigns.
Information Collected From Other Sources
We may receive additional information about you from other sources and combine it with the data we collect. For example:
- Social media platforms may share your name, profile information, list of friends, etc. when you connect your social media account to our site.
- If you link other accounts you own to your Nitro Golf account, we will collect publicly available information from those profiles.
- Our marketing partners provide us with hashed user lists or basic demographic info to better target our ads. No personally identifiable data is shared by our partners.
- Aggregated purchaser data from credit card processors helps us understand buying trends. Your precise credit card number is not provided.
How Do We Use the Information We Collect?
We use the information we gather for the following purposes:
- Provide, maintain and improve the Site.
- Respond to your inquiries and fulfill your orders.
- Send administrative communications like order confirmations, shipment updates, password resets, or policy changes.
- Enable user-to-user communications.
- Analyze how users interact with our Site to improve and optimize our services.
- Diagnose problems and administer our Site.
- Tailor site content and recommendations based on your interactions.
- Secure our systems and applications.
- Enforce our Terms of Use or other legal rights.
- Comply with all applicable legal obligations.
Marketing Communications
With your consent, we will subscribe you to company newsletters, product updates and promotions via email or text. You can withdraw consent at any time.
Advertising
We display targeted ads based on generic aggregated demographic data and inferred interests. We never share Personal Information like name or email for advertising.
Contests/Sweepstakes
Participants’ details are used to administer contests per Official Rules. Information is discarded after the contest concludes unless entrant opts-in for marketing communications.
Employment Applications
We assess applicant qualifications for open positions using the information provided. Applications are discarded after the position is filled unless the applicant consents to remain in our resume bank.
Sale or Merger of Business
Customer data may be transferred to a third party in the event Nitro Golf is sold, merged, bankrupt, or otherwise transferred. You will be notified if your information is transferred and becomes subject to a different privacy policy.
How Do We Share Your Information?
We do not sell or rent your Personal Information. We only disclose data in the following circumstances:
Service Providers
We use trusted third-party companies like web hosting, shipping, and credit card processing services. They receive the information required to perform those services.
Business Partners
On occasion, we partner with other businesses to jointly offer products or services. Those partners’ privacy policies govern their use of customer data. We suggest you review their privacy statements.
Contests/Sweepstakes
If you win a contest/sweepstakes, your information may be publicly announced per the Official Rules. Partners offering prizes may receive select data for prize fulfillment.
Legal Requirements
We may share information if required by law, regulation, subpoena, court order or other government entity. This includes cooperating with law enforcement investigations.
Protect Legal Rights
Your data may be disclosed to enforce our policies, terms or other rights, or if a safety threat is detected or fraud investigation is underway.
Sale or Bankruptcy
If Nitro Golf undergoes an acquisition or bankruptcy event, customer data may be transferred to a separate entity. You will be notified if your information becomes subject to a new privacy policy.
Does Nitro Golf Store or Transfer My Data Internationally?
Nitro Golf stores and processes all information secured in the United States. While we mainly use American-based service providers, some third parties may involve international transfers.
We ensure adequate safeguards are in place to protect your data under applicable laws when transferred internationally. Service providers adhere to legal data handling requirements and we permit only the minimum information required for them to complete assigned tasks.
How Long Do We Retain Your Information?
We store your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Common retention periods include:
- Account lifetimes
- Duration of your customer relationship
- Length goods/services are provided
- Order fulfillment and delivery
- Applicable statutes of limitation
- Legal hold obligations
To determine retention periods, we consider the amount, nature, and sensitivity of the information, potential risk from unauthorized use or disclosure, and our legal requirements.
What Steps Do We Take To Secure Your Information?
We employ industry standard security measures to protect against the loss, misuse or unauthorized access of data under our control. For example:
- Sensitive data like credit cards are encrypted whenever transmitted
- Multi-factor authentication required for account access
- Access to data systems limited to authorized personnel
- Physical security controls restrict facility access
Despite best efforts, Internet transmissions are never completely secure. We cannot guarantee the complete security of information provided online. You transmit information to us at your own risk.
Do We Collect Information From Children?
Our Site is meant for adults. We do not intentionally gather Personal Information from visitors under 18 years of age. If you suspect we possess data from a child under 13, please contact us immediately so we can promptly remove it.
Your Data Rights & Choices
Marketing Communications
You can opt-out of marketing emails/texts at any time by following the unsubscribe link. You can continue to receive essential account communications.
Modify Account Information
Keeping your account info up to date helps us better serve you. You can edit settings like mailing address and communication preferences within your profile.
Access/Export/Erase Data
To access, export, review or request erasure of your information, contact [email protected]. We will fulfill requests in compliance with applicable laws.
Cookies
Most browsers let you remove or reject browser cookies. You can adjust cookie settings on your browser’s security or privacy preferences. Declining cookies may limit your ability to access our Site.
Advertising
To opt-out of interest-based ads served by online advertising partners, follow instructions from the Digital Advertising Alliance. Our marketing partners anonymize data or permit opt-outs via our advertising cookie when possible.
Do Not Track Signals
We currently do not respond to “Do Not Track” configuration signals as no uniform standard exists. However, our service providers who conduct targeted advertising may honor DNT:1 settings.
California Resident Rights
If you reside in California, you have specific rights around personal data under the CCPA. This includes:
- Right to Know. You can request what Personal Information we have collected and how it’s used. We’ll provide this information free, twice annually, in a portable format.
- Right to Delete. You can request we erase your Personal Data, subject to exceptions allowed under law.
- Right to Non-Discrimination. We will not discriminate against you for exercising your privacy rights.
To make a request, contact us indicating you are a California resident. We must verify your identity per CCPA guidelines before fulfilling requests.
International Data Transfers
Residents outside the U.S. acknowledge that all data is stored and processed in the United States. We comply with legal frameworks for international data transfers like Standard Contractual Clauses. Contact us for more information on safeguards implemented to protect your information.
Changes To This Privacy Policy
We may occasionally update our privacy policy as practices evolve over time. We will notify you of material changes via email or notice on our homepage. Updated policies are effective once posted. We encourage you to periodically review this page for the latest information. Continued use of our Site indicates you accept the updated Privacy Policy.
How To Contact Nitro Golf
Please don’t hesitate to reach out if you have any questions about this Privacy Policy or how we handle your information:
Nitro Golf
2001 Sierra Madre Circle
Chino Hills, CA 91709
Email: [email protected]
Phone: 1-800-555-1884
Effective Date: March 01, 2023
We thank you for choosing Nitro Golf. Our customers’ privacy is extremely important to us. We appreciate you taking the time to understand our practices.
